Short version
CableWake.org collects only the information needed to operate the community (membership and communications). We do not sell personal data. You can request access, correction, or deletion by emailing office@cablewake.org.
1. Who is responsible for your data (Controller)
CableWake.org is powered and operated by Champ House Pte Ltd, which provides the legal, technical, and payment infrastructure for membership and communications.
Contact: office@cablewake.org
2. What data we collect
| Category | Examples | Why we need it |
|---|---|---|
| Contact data | Name, email address, organization (optional), your message | To respond to inquiries and provide support |
| Membership data | Member name, email, tier, country (optional), organization details (for parks/clubs/partners) | To manage membership, issue badges, enable voting and workshops |
| Payment data | Payment status, transaction IDs, billing details (as required) | To process membership fees and handle refunds or disputes |
| Technical data | IP address, device/browser info, basic logs, timestamps | Security, abuse prevention, and site reliability |
| Optional public listing data | Park/club name, logo, city/country, website link | To display members on the “Our Members” page (opt-in) |
3. How we use your data
- To operate membership (verify status, provide badges, manage tiers and renewals).
- To communicate (send confirmations, respond to inquiries, share member-relevant updates).
- To support community governance (enable voting, workshops, and community discussions).
- To improve security (detect spam, abuse, or malicious activity).
- To comply with legal obligations (financial records, tax/accounting if applicable).
4. Legal basis for processing (GDPR-style)
Where applicable, we rely on the following bases:
- Contract — when you become a member, we process data to deliver membership services.
- Legitimate interests — to keep the platform secure, prevent abuse, and improve operations.
- Consent — for optional public listing and certain communications (where required).
- Legal obligation — for accounting, tax, and compliance requirements (if applicable).
5. Sharing and disclosures
We do not sell your personal data. We may share data with service providers only as needed to operate the service:
- Payment processors to process membership fees (they handle card/payment data securely).
- Email / communication providers to deliver messages and confirmations.
- Hosting and security providers to run and protect the website.
We may also disclose information if required by law or to protect the rights and safety of the community.
6. Cookies and analytics
CableWake.org may use essential cookies for basic functionality and security. If we use analytics tools, we aim to keep them privacy-friendly and limited to what is necessary to understand site usage.
If you later add tracking/marketing cookies, you should implement a cookie notice/consent tool appropriate for your jurisdiction.
7. Data retention
- Contact messages are retained as needed to respond and keep a history of support requests.
- Membership records are retained while your membership is active and for a reasonable period afterward for auditing, renewal history, and legal compliance.
- Payment records may be retained longer where required for accounting or legal reasons.
8. Your rights
Depending on your location, you may have the right to:
- Request access to personal data we hold about you
- Request correction of inaccurate data
- Request deletion (where applicable)
- Object to or restrict certain processing
- Request portability of your data (where applicable)
To exercise your rights, contact: office@cablewake.org
9. International data transfers
CableWake.org is a global community. Depending on where you are located and where our service providers operate, your data may be processed in different countries. We take reasonable steps to ensure appropriate safeguards are in place when required.
10. Security
We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration. However, no online service can guarantee absolute security.
11. Children’s privacy
CableWake.org is not intended for children under 13 (or the minimum age required in your jurisdiction) without parental/guardian consent. If you believe a child has provided personal data, please contact us to request deletion.
12. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated “Last updated” date.
13. Contact
For any privacy questions or requests, contact: office@cablewake.org
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